Agents Login

Agents Login

tracking header

Track booking

General Terms

Auto Europe Car Rental  »  General Terms

One rental day is 24 hours. In case of delay in returning the car, client will be charged according to the local rate.

Useful information
CDW - damage insurance (Excluding excess charge). It does not cover damages to tiers, roof and underbody.
TP - theft protection insurance. (Excluding excess charge) Excess refund insurance see details here 
Local tax � (V.A.T)
Local tax is added to extra charges that are not included in the voucher.
Car type 
Reservation is confirmed according to the car group reserved. The type of car mentioned on the voucher is only an example and can never be guaranteed. The car rental company reserves the right to provide the client any car from the same car category.

Auto Europe is responsible for making the reservation according to the details given by the customer, and supplying the customer with the correct voucher. All terms and conditions are according to the rental agreement signed by the client at time and place of pick-up.

The voucher is personal and cannot be used by any other person. A 9 Euros handling fee will be charged for voucher issue Voucher cancellation fee 15 Euros + tax.
There is no refund for unused days.

Extra charges to be paid locally
Extra charges may be applicable for additional services/ equipments such as: snow chains ,baby seat , G.P.S (navigation system) , extra driver and young driver insurances. 

In most places car will be given with a full tank of fuel, it is recommended to return it with the same amount, otherwise client will be charged according to the local rate of the car rental company. Its important to check the type of fuel used in the car. Client will be charged for any expenses caused by wrong refueling.

The following items must be presented at pick up location:
  • pre paid rental voucher
  • passport
  • international driving license + Israeli driving license
  • Client�s international credit card


In most countries the minimum age is 21 years with driving experience of 12 months.